Refund Policy
NexCoin Refund Policy
At NexCoin, we value transparency, trust, and the integrity of our platform. To maintain a stable and secure ecosystem for all participants, the following refund policy applies:
1. No Refunds on Deposits
All deposits made into the NexCoin platform are final and non-refundable. Once a transaction is confirmed and processed through the blockchain, it cannot be reversed, cancelled, or refunded.
2. Blockchain-Based System
NexCoin operates on a decentralized blockchain network using smart contracts. These contracts are automated, transparent, and irreversible. Once a deposit is initiated, it is recorded permanently and securely on the blockchain.
3. Informed Decision-Making
Users are expected to make informed and conscious investment decisions. We strongly advise reviewing all terms, FAQs, income plans, and platform policies before proceeding with any deposit.
4. Investment Purpose
All deposits are treated as active investments into NexCoin’s platform. The returns and rewards are based on the selected investment plan and participation level. Refunds do not apply to investment-based contributions.
5. Technical Errors
In the rare case of a technical error or duplicate transaction, NexCoin reserves the right to review the issue and, if deemed appropriate, issue a corrective measure. This does not apply to user errors such as wrong wallet addresses, network selection mistakes, or hesitation after confirmation.
6. Fraudulent Activity
Any attempt to misuse the platform or exploit refund expectations to commit fraud will result in permanent suspension of the user account and may be subject to legal action.
7. Customer Support
For any issues or questions related to deposits, users are encouraged to contact NexCoin’s support team. While refunds are not applicable, we are committed to assisting users with all other support-related matters.